Safety & Security

Last updated: 6 October 2026

This page explains safe use of the Mwingo Academy portal and the steps users should take to protect accounts, learner information and school systems.

1. Protect Your Account

Use a strong, unique password.
Never share your password or authentication code.
Log out when using a shared or public computer.
Do not save passwords on computers that other people can access.

2. Protect Learner Information

Learner records are sensitive school information. Do not photograph, copy, download, forward, post or otherwise distribute learner information unless you are authorized to do so for a legitimate school purpose.

3. Watch for Suspicious Activity

Be cautious of unexpected login requests, messages asking for passwords or codes, unusual links, or requests for confidential learner information. When in doubt, contact the school using an official contact channel.

4. Report Security Problems

Report suspected account compromise, unauthorized access, exposed learner information, suspicious messages, or other security problems to Mwingo Academy as soon as possible. Do not attempt to exploit a security weakness or access information that does not belong to you.

5. Responsible Use

Users must not attempt to bypass security controls, test attacks against the live system without permission, upload malicious files, interfere with service availability, impersonate another user, or deliberately access restricted information.

6. Authentication Codes

If the portal sends a one-time authentication code, treat it as confidential and use it only for your own authorized login. The current parent verification process may be updated as additional security controls are introduced.

7. Shared Devices

When using a school, family or public device, close the browser session after use and ensure that another person cannot continue using your authenticated session.

8. Children and Learners

Parents, guardians, staff and other authorized adults should take particular care when handling learner information. Learners should be guided to use school technology responsibly and should report suspicious activity to a trusted adult or school staff member.

9. Security Does Not Mean Zero Risk

The school uses reasonable security measures, but no online system is completely immune from technical failures, service outages or attacks. Users also play an important role in keeping information safe.

10. Emergency or Safeguarding Concerns

For an immediate safety or safeguarding concern, use the school's established emergency or safeguarding reporting channels rather than relying solely on the website.

11. Updates

Security guidance may be updated when the portal or school procedures change. Users should review this page periodically.